Shipping policy-Shapefitech

Shipping Policy

Shapefitech.com

Shapefitech.com is operated by PrimePulse Online Inc.

1. General Information

All orders are subject to product availability. If an item is unavailable or out of stock at the time you place your order, PrimePulse Online Inc will notify you and, where applicable, issue a full refund using your original method of payment.

Shipping availability may vary depending on the destination, product, and applicable delivery restrictions.


2. Delivery Location

Products offered on Shapefitech.com are available for delivery to many countries and regions worldwide.

PrimePulse Online Inc offers shipping to eligible destinations, subject to carrier availability, applicable laws, customs requirements, and delivery restrictions.

Certain locations may not be eligible for delivery due to carrier limitations, regulatory requirements, or other circumstances beyond our reasonable control.


3. Shipping Methods

PrimePulse Online Inc uses third-party shipping and delivery providers to fulfill and deliver orders.

Depending on the destination, product, and available shipping method, orders may be shipped through carriers such as UPS, FedEx, DHL, or USPS.

Available carriers and shipping methods may vary depending on the delivery destination, order size, product type, and other shipping conditions.

PrimePulse Online Inc cannot guarantee a specific delivery date or delivery time.

Delivery may be affected by carrier operations, weather, customs clearance, destination conditions, holidays, or other circumstances beyond our reasonable control.


4. Delivery Time

An estimated delivery time will be provided when your order is confirmed or shipped.

Delivery estimates generally begin from the date the order is shipped rather than the date the order is placed.

Please note that estimated delivery times are for reference only and may vary depending on order processing, destination, carrier operations, customs clearance, and other circumstances.

Typical delivery estimates are:

  • Standard Shipping: 7–14 business days

  • Express Shipping: 3–7 business days

Delivery times may vary depending on the destination, shipping method, product type, and carrier.

For larger or multiple-item orders, products may be shipped separately and may arrive in multiple packages.


5. Shipping Costs

Free Shipping

PrimePulse Online Inc provides free shipping on eligible orders placed through Shapefitech.com.

There are no standard shipping charges for eligible deliveries.

Customers will not be charged an additional shipping fee for standard delivery unless a specific shipping charge is clearly disclosed before the order is completed.

If an express or expedited shipping option with an additional charge is available for a particular order, any applicable fee will be clearly displayed during checkout before you complete your purchase.

Free shipping availability may be subject to destination restrictions, product restrictions, carrier limitations, or other applicable conditions.


6. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country may apply.

Unless otherwise expressly stated at checkout, such charges are not included in the product price or free shipping service.

Any customs duties, taxes, or other import-related charges imposed by the destination country's authorities are the responsibility of the customer where applicable.

PrimePulse Online Inc does not control customs processing times or the amount of duties or taxes imposed by the destination country.


7. Damaged Items in Transit

If your product arrives with visible damage to the packaging or product, please contact PrimePulse Online Inc as soon as reasonably possible at:

Email: info@shapefitech.com

We recommend providing photographs of the damaged packaging, shipping label, and product when contacting us.

PrimePulse Online Inc will review the information provided and determine the appropriate resolution in accordance with our applicable policies.


8. Delayed, Lost, or Missing Packages

If your order is delayed, appears to be lost, or has been marked as delivered but cannot be located, please contact PrimePulse Online Inc at info@shapefitech.com.

We may work with the applicable shipping carrier to investigate the shipment and determine the appropriate next steps.

PrimePulse Online Inc cannot guarantee delivery times or assume responsibility for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, customs processing, incorrect or incomplete delivery information, or other unforeseen circumstances.


9. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If an order cannot be delivered because the customer provided an incorrect, incomplete, or outdated shipping address, PrimePulse Online Inc may contact the customer to determine the appropriate resolution.

Additional shipping or reshipment charges may apply where permitted by applicable law and where the issue resulted from incorrect information provided by the customer.


10. Questions

For questions regarding shipping, delivery, or your order, please contact:

PrimePulse Online Inc
Brand: Shapefitech
Website: Shapefitech.com
Email: info@shapefitech.com

PrimePulse Online Inc is the operator of Shapefitech and Shapefitech.co